Bangkoksync Shipping for KEX

Terms of Service

Last updated: October 11, 2026

These Terms of Service govern a merchant's use of Bangkoksync Shipping for KEX (the "App"), provided by Bangkok Synchronize Business Co., Ltd. ("Bangkoksync", "we", "us", or "our"). By installing or using the App, you agree to these terms.

Service

The App helps eligible Shopify merchants in Thailand configure KEX shipping, create shipments, print labels, and view shipment tracking information. The App is independently developed by Bangkoksync and is not affiliated with, endorsed by, or sponsored by KEX Express.

Merchant responsibilities

• Provide accurate shop, sender, recipient, package, and shipment information.
• Use KEX credentials that you are authorized to use and keep them confidential.
• Comply with Shopify's terms, KEX's applicable shipping terms, and all applicable laws.
• Ensure that your Shopify plan is eligible for Carrier Calculated Shipping before enabling live rates.

Shopify and carrier availability

Carrier Calculated Shipping is required for live carrier rates at checkout. Availability depends on the merchant's Shopify plan and configuration. Shipment acceptance, delivery times, tracking events, fees, and other carrier services are determined by KEX and the merchant's agreement with KEX.

Billing

Where a paid App plan is selected, charges and billing cycles are presented for approval through Shopify. Changes, cancellations, or downgrades take effect according to the plan and Shopify billing flow displayed to the merchant at the time of approval.

Data and privacy

We process information needed to provide the App, including shop, shipment, recipient, and tracking information. Our processing practices are described in the Privacy Policy.

Suspension and termination

You may stop using the App by uninstalling it from Shopify. We may suspend access where necessary to protect the App, comply with law, or address misuse, security risks, or unpaid charges.

Changes

We may update these terms when the App, legal requirements, or service operations change. The latest version is published on this page.